Privacy Policy
Last updated: September 10, 2025
At TrashMate, your privacy is important to us. This policy explains what information we collect, how we use it, and your choices regarding your data.
1. Information We Collect
When you sign up for TrashMate, we collect:
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Name and contact details (email, phone number)
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Address and unit number
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Selected service plan
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Payment status (processed securely via Stripe)
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Service notes related to your property or preferences
2. How We Use Your Information
We use the information you provide to:
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Deliver and manage your trash pickup service
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Process payments and renew subscriptions
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Send service notifications (email/SMS)
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Improve operations and customer experience
3. Payments
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Payments are processed by Stripe.
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TrashMate does not store or have access to your full card details.
4. Sharing Your Information
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We do not sell your personal data.
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We may share limited information with trusted service providers (e.g., email/SMS providers, Stripe) solely to operate and improve our services.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
6. Data Retention
Your information is retained only as long as necessary to:
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Provide services,
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Comply with applicable laws, or
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Maintain necessary records.
7. Your Rights & Choices
You may:
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Update your information
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Cancel your subscription
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Request access to, correction of, or deletion of your data by contacting us directly
8. Contact Us
If you have questions or requests about this Privacy Policy, please contact:
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Email: info@mytrashmate.com